Request the Records Yourself
The audit that exposed nearly three million searches of New Hanover County’s Flock network began as a public-records request. You can file one too. North Carolina law gives every resident that right — and this guide walks you through it, start to finish.
The more residents who ask, the harder it is for any agency to keep its surveillance quiet. File one, then send us what you get — we’ll publish it.
Public records are the public’s leverage
Agencies install these cameras quietly. A public-records request forces the paper into daylight — the contract, the policy, the audit logs showing who searched the system. You don’t need a lawyer, a reason, or a filing fee. You have to ask, in writing, and know what to ask for.
How to file in North Carolina
- 1Find the right custodian. For a county’s Flock system, that’s usually the Sheriff’s Office, which holds the contract. A town’s cameras belong to its Police Department or Town/City Clerk. When in doubt, address it to the “public-records custodian.”
- 2Put it in writing. Email is fine and gives you a timestamp. You do not have to use any special form — though if the agency runs an online records portal, using it can speed things up.
- 3Cite the law. Reference N.C. Gen. Stat. § 132-1 et seq. You are not required to explain why you want the records.
- 4Be specific — name the records. Vague requests get vague answers. Name the Flock Organization Audit, Network Audit, and Event Log, the contract, the ALPR policy, and any data-sharing agreements. The template below does this for you.
- 5Ask for electronic copies. Request native PDF, CSV, or Excel — it’s faster, usually free, and far easier to analyze than paper.
- 6Keep your sent copy and follow up. North Carolina sets no hard deadline, so a polite nudge after a week or two helps. Save every reply.
- 7Send us what you get. Produced or refused, we’ll publish it and add the agency to our public list.
The request template
Replace the bracketed parts, paste it into an email to the agency’s records custodian, and send. This is the same nine-item template we’ve used to file across North Carolina.
This is general information about the public-records process, not legal advice.
The process, plainly
Do I have to say why I want the records?
No. North Carolina’s public-records law lets any person request records without giving a reason. You don’t have to be a resident, a journalist, or a lawyer.
Can I remain anonymous?
Largely, yes. You can file from a simple email account, and you are not required to give your reason or affiliation. Note that the address you send from — and any name on it — can itself become part of the record, so use one you’re comfortable with. When we publish a response, we keep the requester’s identity private; the records are public, the requester need not be.
What does it cost?
Inspecting records is free. If you want copies, the agency may charge the actual cost of duplication — usually little or nothing for electronic files. Ask for electronic copies to keep it free.
How long does the agency have to respond?
North Carolina sets no fixed deadline. The statute requires records be produced ‘as promptly as possible.’ A written request plus a polite follow-up after a week or two is the best way to keep it moving.
What if they refuse or redact everything?
Ask them to cite the specific statute that authorizes withholding, and to produce everything that isn’t exempt. Captured plate data itself is confidential under state law, but contracts, policies, invoices, and audit logs generally are not. If an agency redacts who searched the system, that refusal is itself worth documenting — it’s exactly the fight we’re having with New Hanover County.
Which agency should I ask?
Start with whoever holds the contract. For a county Flock system that’s typically the Sheriff’s Office; for a town, the Police Department or Town Clerk. You can send the same request to more than one agency — the county, the city police, and the sheriff may each hold different pieces.
Send us what you get
Whether the agency produces the records or stonewalls, tell us. We’ll publish the response, add the agency to our running list, and name the ones that refuse.
You’re not a suspect. So stop being tracked like one.
It takes one minute. Add your name, then tell your county commissioners to cancel the Flock contract.